Psychosocial Support Counselor
About Jusoor
Jusoor, which means "bridges" in Arabic, is an international NGO with the mission of “Maximizing the potential of Syrian youth through education”. Founded in 2011 by Syrian Diaspora in the private sector, Jusoor is a unique model of humanitarian intervention known for its innovative approach, dynamic and continuously improving programs, high-velocity execution, and the strength of its global partnerships. We believe in lean impact, and hold ourselves accountable for being nimble and responsive to the realities of Syrian children and youth on the ground and in the diaspora. We are also non-political, non-religious and globally registered in the US, Canada, UK, Jordan and Lebanon.
Over the last 12 years, Jusoor has been bridging the opportunity gap for war- and displacement- affected children at each developmental stage through to their early career. Through our 4 programs – Refugee Education, Scholarships, Entrepreneurship and Career Development — we have impacted the lives of over 15,000 children and youth through creating diverse and meaningful educational pathways in the Middle East, US, UK, Europe, and Asia; trained over 2,000 entrepreneurs; and empowered over 600 businesses and startups through mobilizing over 23million USD in global support. Our specialized and committed team of 25 staff and 50 frontline educators work passionately to empower and elevate generations of Syrian youth.
Join our
Refugee Education Program
and Make an Impact
Since June 2013, Jusoor’s Refugee Education Program in Lebanon has helped thousands of displaced Syrian children continue their education outside of Syria. The program seeks to ensure Syrian refugee children as well as other vulnerable Lebanese children have a holistic, well-rounded primary school education and a strong psychosocial support system. Our education programs have been developed as responses to distinct challenges that children face due to the impact of the conflict in Syria as well as Lebanon’s economic crisis, ranked as possibly amongst the worst top 3 worldwide since 1850, according to the World Bank.
Jusoor’s Refugee Education Program is designed to prepare students to transition into Lebanese formal schooling as smoothly as possible and catch up on gaps in education that many of Jusoor’s students have experienced. It provides children with the opportunities that they need to succeed and the skills and knowledge to rebuild future generations.
About the Role
Jusoor’s Refugee Education Program seeks to ensure Syrian refugees in Lebanon have a holistic, well rounded education, introducing contextual and relevant curricula and teaching methods to deliver informal education, and providing a strong psycho-social support within the framework of community engagement and rehabilitation. The program is designed to prepare students to transition into formal education as smoothly as possible, and catch up on gaps of education that many of Jusoor’s students have experienced.
Primary Duties and Responsibilities
1. Support Student Psychosocial Wellbeing and Address Learning Difficulties
- Conduct weekly field visits to Jusoor’s Refugee Education Centers in Bourj Hammoud.
- Administer non-formal student assessments, including attention tests, cognitive placement tests, and group projective tests.
- Conduct individual and group counseling sessions with students to support behavioral change, emotional expression, comprehension, and critical thinking.
- Identify and manage severe cases of behavioral disorders and psychological issues.
- Provide targeted one-on-one support to students referred by the principal, conducting regular follow-ups and submitting written recommendations to school administration on supportive strategies.
2. Build Teacher Capacity to Support Diverse Learning Needs
- Support teachers in managing students facing behavioral challenges and adapting classroom objectives for students with special educational needs.
- Coach teachers on specific instructional techniques and strategies to help students meet classroom standards.
- Advise teachers on improved classroom management methods, follow up on the implementation of recommendations, and hold one-on-one meetings to assist with student management.
- Oversee SEL activities and check teachers' weekly plans on SEL.
3. Support Parent and Teacher Wellbeing
- Organize individual and group psychosocial support sessions for parents to help manage stress.
- Provide psychosocial support to teachers and Refugee Education Program (REP) staff as needed.
- Ensure strict confidentiality and discretion in all interactions with the teaching team, parents, and the wider community.
- Mediate disputes or conflicts that arise between any beneficiary parties.
4. Reporting and Documentation
- Submit regular reports on all activities to Jusoor’s Head of Refugee Education.
- Observe students in the classroom and playground; document observations and provide written feedback and guidance to teachers.
- Maintain confidential records of all cases and counseling sessions.
- Liaise with Jusoor’s Monitoring and Evaluation (M&E) Coordinator to provide data on the wellbeing and skills of students, teachers, and parents.
5. Coordination, Training, and Workshop Facilitation
- Ensure the overall psychosocial wellbeing of students, teachers, and parents in the Bourj Hammoud Center.
- Coordinate closely with teachers, the Academic Coordinator, and the REP Admin Assistant.
- Organize awareness and self-care sessions when needed.
- Develop and facilitate workshops and training sessions on topics including:
- Communication skills within teams
- Symptoms and indicators of learning disabilities in children
- Child development and developmental disorders
- Managing behavioral problems in children
- Age-appropriate sexual education, body ownership, and consent
- Identifying indicators and symptoms of sexual abuse in children
- The importance of play in childhood
- Managing screen time and social media use
- Fostering positive communication between parents and children
- Perform other reasonable duties as assigned by the Executive Director or Refugee Education Team.
Eligibility
- Fluency in both written and verbal English and Arabic.
- A team player with a proven ability to build strong working relationships and share knowledge.
- Demonstrates respect for diverse identities, with strong multicultural awareness and gender-sensitive behavior.
- Possession of a valid driver’s license and access to a car for travel to centers is strongly preferred.
Required Skills and Experience
- Bachelor’s degree in Social Work or Psychology (required).
- Master’s degree in Psychology (strongly preferred).
- Experience providing psychosocial support to vulnerable children, preferably in a humanitarian context.
- Proven experience conducting counseling and awareness sessions.
- Experience in data collection and report writing.
- Experience working on education projects in a humanitarian or recovery context.
- Previous experience working with non-governmental organizations (NGOs).
- A genuine passion for supporting the education and mental health of Syrian children and their support networks.
- Specialization in educational psychology or experience working with children with learning difficulties (strongly preferred).
- Specialization in trauma-informed care (strongly preferred).
Culture, Values & Expectations
At Jusoor, we place integrity, accountability, and respect at the core of our values. Jusoor is an equal-opportunity employer committed to creating a welcoming work environment. Jusoor does not discriminate on the basis of age, race, gender, religion, marital status, disability, or sexual orientation. People with disabilities and people of all gender identities are encouraged to apply.
Why Work with Us
- Energetic, diverse and all-star team to work with and learn from
- Generous paid time off and parental policies
- Yearly professional development stipend for courses, conferences, learning materials, and a variety of training opportunities across the organization.
- Opportunities for creativity and directing your career path within the organization
How to Apply
How to Apply
Submit your application, including your CV/resume and Cover Letter by 22 September 2025.
* Applications that do not follow the above instructions will not be considered. We will review your application and if shortlisted, will invite you for an interview.
Submit your application, including your CV/resume and Cover Letter by 22 September 2025.
* Applications that do not follow the above instructions will not be considered. We will review your application and if shortlisted, will invite you for an interview.
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