Employment Officer & Industry Coach
About Jusoor
Jusoor, meaning "bridges" in Arabic, is an international NGO with the mission of maximizing the potential of Syrian youth through education. Founded in 2011 by a group of Syrian diaspora members in the private sector, Jusoor is a unique model of humanitarian intervention known for its innovative approach, high-quality and continuously improving programs, rapid execution, and strong global partnerships. Jusoor believes in lean impact and holds itself accountable for being responsive to the realities of Syrian children and youth on the ground and in the diaspora.
Since 2011, Jusoor has been bridging the opportunity gap for conflict- and displacement-affected children at each developmental stage through to their early careers. Through four key programs — Refugee Education, Scholarships, Entrepreneurship, and Career Development — Jusoor has impacted the lives of children and youth by creating diverse and meaningful educational and career pathways in the Levant, Asia, the US, and Europe. Since 2025, Jusoor has also expanded its programs to support children, youth, educators, and entrepreneurs within Syria.
Jusoor is a non-political, non-religious organization, globally registered as a US 501c(3), and a charitable organization in Canada, the United Kingdom, Syria, Lebanon and Jordan.
Join our
and Make an Impact
The Career Development Program creates pathways to skills development and employment for conflict- and displacement-affected youth and women. Through market-relevant training, career support, employer engagement, and employment pathways, the program helps participants translate skills into sustainable work opportunities.
About the Role
The Employment Officer & Industry Coach will be primarily responsible for facilitating employment placements for Skills to Work participants through proactive employer engagement, job sourcing, candidate matching, and recruitment coordination. The role will work closely with employers, participants, trainers, and the Career Development team to identify suitable employment opportunities, facilitate successful placements, and track employment outcomes. Career coaching and job-readiness support will be provided as complementary activities to strengthen participants' chances of securing employment.
The role will specifically support participants enrolled in the E-Commerce & Digital Marketing and Mobile App Coding training pathways, ensuring employer engagement and placement activities are aligned with the opportunities and recruitment requirements of these sectors.
Key Responsibilities:
- Proactively identify, engage, and maintain relationships with relevant employers, including digital marketing agencies, e-commerce businesses, software development companies, technology firms, and other potential employers, to generate employment and placement opportunities for Skills to Work participants.
- Identify and secure relevant employment, internship, freelance, and remote-work opportunities aligned with participants' skills, training pathways, and labor-market demand.
- Assess participant profiles and employment readiness, match qualified candidates with suitable opportunities, and facilitate employer referrals, interviews, and placements.
- Coordinate closely with employers and participants throughout the recruitment and placement process, including applications, interviews, employer feedback, job offers, and onboarding.
- Provide targeted career coaching and job-readiness support, including CVs, portfolios, job applications, interview preparation, and professional communication, where necessary to facilitate successful placements.
- Engage employers throughout the training cycle to identify recruitment needs, validate participants' readiness, and provide feedback to trainers and the program team on market requirements and skills gaps.
- Monitor labor-market trends, recruitment requirements, and emerging employment opportunities in E-Commerce, Digital Marketing, and Mobile App Development, with particular attention to entry-level positions, freelance opportunities, and remote employment pathways.
- Conduct post-placement follow-up with participants and employers to verify employment outcomes, monitor initial employment retention, and identify challenges requiring additional support.
- Maintain accurate records of employer engagement, opportunities, referrals, interviews, and confirmed placements, and contribute to regular progress reporting and documentation of employment outcomes.
Expected Deliverables
- Develop and maintain an active employer engagement and employment opportunities pipeline covering both E-Commerce & Digital Marketing and Mobile App Coding training pathways, with placement opportunities and progress tracked separately for each pathway.
- Individualized employment readiness assessments, coaching, and job-matching support for targeted participants.
- Documented candidate referrals, interviews, employment placements, and post-placement follow-up.
- Regular progress reports covering employer engagement, participant progress, verified employment outcomes, challenges, and recommendations.
- Specific placement targets, reporting milestones, and performance indicators will be agreed upon at the commencement of the assignment, in alignment with the project's employment outcome targets.
Eligibility
- Access to a computer or laptop with high-speed internet
- Strong computer skills and experience navigating various cloud-based collaboration platforms, including MS Office, Google Drive, Slack, Zoom
- Ability to effectively collaborate with other remotely-based team members while also being self-motivated and able to work independently.
- Demonstrates respect for diverse identities, including strong multicultural awareness and gender-sensitive behavior as a member of a global team.
- Commitment to Jusoor's safeguarding, confidentiality, data protection, and professional conduct policies.
- Ability to travel within targeted Syrian governorates where needed.
Required Skills and Experience
Core Qualifications
- Strong understanding of employment services, recruitment, career development, employability support, or related functions.
- Strong employer engagement and relationship-management skills, with the ability to build and maintain an employment network.
- Demonstrated ability to coach and motivate job seekers and translate career goals into practical employment actions.
- Strong communication, interpersonal, problem-solving, and follow-up skills.
Technical Skills
- Job sourcing, job matching, candidate screening, recruitment support, and employment follow-up.
- CV, LinkedIn, portfolio, job application, and interview coaching.
- Ability to research labor-market trends and translate employer requirements into practical career guidance.
- Ability to maintain accurate employment-tracking data and prepare clear activity and outcome reports.
- Proficiency in Microsoft Office, Google Workspace, and online communication and collaboration tools.
Experience & Education
- Bachelor’s degree in Human Resources, Business Administration, Career Development, Education, Social Sciences, or a related field.
- At least 3 years of relevant professional experience in employment services, recruitment, HR, career development, employer engagement, coaching, or a related field.
- Demonstrated experience in employer engagement and employment placement, preferably within digital marketing, e-commerce, software development, or related technology sectors, supported by relevant professional networks and knowledge of the Syrian labor market.
- Experience with remote employment, freelancing, or digital work pathways is an advantage.
- Experience working with youth, refugees, vulnerable populations, or employment-focused development programs is an advantage.
- Fluency in Arabic is required, alongside good written and verbal English communication skills for reporting and professional coordination.
- Proven experience in employer engagement, recruitment facilitation, and successfully supporting candidates into employment placements, preferably within youth employment or workforce development programs.
- Demonstrated knowledge of the Syrian labor market and an established professional network of employers and industry contacts within relevant sectors and targeted governorates.
Culture, Values & Expectations
At Jusoor, we place integrity, accountability, and respect at the core of our values. Jusoor is an equal-opportunity employer committed to creating a welcoming work environment. Jusoor does not discriminate on the basis of age, race, gender, religion, marital status, disability, or sexual orientation. People with disabilities and people of all gender identities are encouraged to apply.
Why Work with Us
- Energetic, diverse and all-star team to work with and learn from
- Generous paid time off and parental policies
- Yearly professional development stipend for courses, conferences, learning materials, and a variety of training opportunities across the organization.
- Opportunities for creativity and directing your career path within the organization
How to Apply
How to Apply
How to apply
Submit your updated CV and a brief cover letter outlining your relevant experience in employer engagement, employment facilitation, and career coaching by 24/10/2026 through the following application form.
* Applications that do not follow the above instructions will not be considered. We will review your application and if shortlisted, will invite you for an interview.
How to apply
Submit your updated CV and a brief cover letter outlining your relevant experience in employer engagement, employment facilitation, and career coaching by 24/10/2026 through the following application form.
* Applications that do not follow the above instructions will not be considered. We will review your application and if shortlisted, will invite you for an interview.
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